Tracy Davidson

I love to see you on NBC10 you are so good and smart consumer wise and always tell us about scams, deals, and coupon plus extra ways to save.. You should be the official spokesperson for Consumer Reports…

U R THE BEST

Tracy,I love your new web page,easy to read.Thank You for keeping us up to date with Consumer Alerts,etc.,keep up the good work.

You’re doing a great job keeping us as consumers in the loop! We need more caring people like you in the world. Also, nice and informative website you have. Thanks for all your help!!!

Thank you for all you do for the community!

HI Tracy,

Are you going to do any stories on banks and lending? The reason I ask is that they are NOT lending. That is clear. I’ve waited 6 months for a re-fi on a home with Bank of America, Countrywide who already has the loan. Even with a 800 credit score, good job, good rental income I can’t get a loan. and on top of that Bank of America closed my credit card from 60,000 to 20,000. Needless to say that I told them where to stick it. I have also reached out to President Obama. These banks are getting money but not willing to spend any on us. Unless you fit into their little criteria of who to lend to, you just can’t get money.

Last night on the 5:00 or 6:00 news you did a report on how to make some extra money from home by writing directions for different procedures on a website. I looked all over the NBC 10 website but could not find any additional information about that story. Can you tell me the website the women was using?

Dear Tracy, this is a separate issue. Could you possibly find someone who is either giving away a used wheelchair accessible van or do you have any sources that could help me. Sincerely, Trish

I have a both a complaint and a question regarding the banks. I am putting my last daughter through college and to date I have been unable to secure a student loan for her. This is her junior year the bank Chase with whom I have used for the past 4 years (with my other 2 children as well)has denied me along with a couple others I have tried. they state its not my credit but they are in “crunch time” and only have written a few loans. Too the best of my knowledge haven’t we bailed out all the banks so that they could free up the credit for the consumers. they require a co-signer and then state with even a creditworthy co-signer they won’t write the loan. What are these kids and parents supposed to do?? If there are any companies out there writing loans I would appreciate some feedback. Most of all the credit card and banks have been sending notices about raising our rates trying to get it in before the law goes into effect. It almost seems to me that Obama allowed them this time to be able to do this instead of making the law go into effect immediately. Once again it is the little guy just trying to make ends meet that suffers. It is disgusting that after all the bailout money that I essentially gave to the banks that they are allowed to do this in return. I’ll bet they don’t have any trouble putting thier kids through college they probably just write a check with their bonus money they still seem to be getting!!!!The legislators and government should be ashamed of themselves for allowing this to occur.

Tracy: Help please! We contracted with Lets Get Stoned in Warrington, PA for granite kitchen counter tops. On the Friday before the week of installation, we went to their facility to inspect and layout our templates on the granite we had selected. This process is to insure customer satisfaction. The granite we selected and inspected had no large brown streak or splotches. On the evening of installation I arrived home as they were finishing up. They forgot our faucet and we were missing a strip of granite behind the stove. There was about a 2″ gap.

The next morning before leaving for work I glanced over at the main island and a large brown streak jumped out at me in the sunlight. Then same kind of streak was also by my sink These markings were not on the granite we selected.
My husband was out of town but spoke to him that day and
he confirmed the granite we selected had no brown markings. We stopped payment on our second check and have been trying to get the owner to come down. We have a trail of emails to kirk@lgsgranite.com trying to resolve our problem. This has been going on for over 3 weeks. We have made numerous phone calls and he is never available. We finally got to speak to his wife. She said she spoke to her husband and they want us to come up with $500. additional dollars to rplace just our main island top.
What should we do?

Tracy,
I know you did a report on booking air travel on line. I recently canceled a trip to Fl. I have run into the problem of my credit card charging me for a trip I did not
take. I sent them the cancelation info. I was told it is a third party issue. I contacted everyone from Expedia to the Gm at the hotel to Southwest. The only people that have my info is the credit card charging me. How can I get this off my bill???? PLEASE HELP !!!!!!

Hello Tracy, I’m writing because I think I have run out of options. My Husband and I started falling behind in our finances last February. Contacted our mortgage co. because we found it hard to keep paying for everything not to mention gas and food for our family. We were told to contact a credit counselor and with that the credit counselor told us to contact a bankruptcy lawyer. Do to the fact that we used credit cards to buy food, gas and pay for what we were short for the mortgage. Well needless to say we were told to file chapter 7 and to continue working with the mortgage co. for a modification. But as soon as we filed, the mortgage co. declined our case after no warning. We were told to make sure our mortgage was re-affirmed and to re-apply after discharge. Well that’s what we did and we are still not getting any help. We have followed everything to do that we were told and I have phone logs with no replies, or someone wondering why I was connected to them, I have faxed letters of concern and still no answers, it was told to me we were the next to be reviewed and that there was help for us but that was the last time I spoke to the gentleman that was handling our case. My husband has been with his employment for 19 yrs. and I have been with mine for 9yrs. It just seems that we are getting the run around. We just need alittle help to get our feet back on the ground and with all the research we have done and all the reports I’ve seen, it just seems that people aren’t getting the help that is said to be out there. We have two children and the one thing that we stressed the most is that we don’t want to lose our home! We started in Feb.2009 with being 2 months behind in our mortgage and did everything that has been advised but we still haven’t gotten any assistance. Is there anyway you might advise us who to talk to? Thank for listening, Danielle

Hi, Tracy. I watch your show everyday and find it very informative. I also like the portion of survive and thrive. Although I am currently employed, I often check the posted jobs, in case someone ask me if I know of any avaialable jobs. You are doing an excellent job in this economic crisis, and I want to thank you for it. Keep up the good work.

Hope for the Animals (HFA) is a no-kill animal rescue organization located in Bucks County. Its mission is to rescue as many animals as possible, to find permanent homes where possible and to provide loving temporary foster homes for those animals waiting to be adopted and permanent foster homes for those that cannot.

I began fostering animals for HFA 6 ½ years ago. Our agreement was that all costs would be covered by HFA. I now have 3 remaining cats for over 5 years. They are all seniors (ages 10 1/2, 11 1/2 and 15), all have severe litter box problems, 2 have medical conditions and require prescription food and one is on injectible insulin for diabetes. The board, on 2 separate occasions, decided that the cats were unadoptable. Upon my request, the board tried unsuccessfully to find alternative foster homes and decided that they should stay with me until they died. I agreed.

After 5 years, HFA refuses to pay for or supply the prescription food, even though they have been doing so for the entire 5 years AND their newsletter stipulates that as well. The series of reasons given were untrue and inconsistent. When I complained, the president demanded that I relinquish the cats within a 5-hour window 2 days later when there was a snowstorm. I was instructed by another board member to disobey this order since there was no cage space available and she feared that the cats would simply be killed, which is against HFA’s charter. Since vets will not board animals requiring injectible medication, the one with diabetes most certainly would have been killed, as would the one who, after being kept in a cage, was so vicious that she would attack anything that got near her. In the interim, the president issued impromptu “Executive Orders” to close all future meetings which had been open to the public as well as to insist on a home inspection within the next 2 days, without any objective pass/fail criteria and refused my suggestion of an impartial inspection performed by the SPCA.

The cost per year to board the cats would be at least $5,000 per cat per year (if they even made it that far) instead of the $960 per year they had been giving me for all of the cats. In addition, they would have almost no quality of life living in cages, simply waiting to die, instead of the home that they have known for years with 600 square feet of space, with toys, beds and carpeted window sills on which to sit and look outdoors and where they feel safe and secure

I believe that a non-profit organization owes its very existence to its donors and has an obligation to follow its charter and to do what the public expects of it. I think the public should know what is happening with their hard earned donations to this non profit organization. If you would require additional information, please feel free to contact me since all of this has been memorialized in emails.

Thank you very much,

Lenore Snyder

Tracy,

I have some questions that I have not seen addressed anywhere.

The beginning of January my husband bought a dress shirt from Macy’s for $27.99. We put it on our Macy’s charge (that we haven’t used in a while).

When the bill came in it was for $29.99. Upon further inspection I found in small print a $2.00 “interest” charge. And then in even smaller print was the note that if the bill was paid by Feb 2, a $2.00 credit would be added to my next bill. So this means that if you use their store credit card you will always have a credit on your account.

I don’t know if this is legal, as it has never happened before with any other charge cards. I did not pay $29.99, but paid what the shirt originally cost.

Four questions. 1) Can they do this? 2) Should I have paid the interest up front, even though I paid the bill on time? 3) Will I get a bill in February for the $2.00 and another “interest” charge on this amount? 4) Will this ruin my credit?

Thanks for any help you can give me.

During the last major snow storm I lost my power for more than 2 days. My land line phone is Fios which I usually love. However since I was stranded until the snow plow arrived the next day and I lost all forms of communication. Fios must have electricity to run and its backup battery only lasts about 8 hours. They do not tell you this until after it is installed! Needless to say I was without any form of communications until I was able to leave my house and go where I could recharge my cell phones. I also use a c-pap machine when I sleep and had a major heart procedure the Friday before. Thanks for your time.Bob Johnston

Tracy,
Like many others I suffer with poor resume writing skills and I know it’s not helping with my job search. Last night I saw you mention something about a free resume writing seminar….. I can’t find the link to sign up. AND I NEED AND WANT to attend.
Can you help me out, please?
Thank you so much.
~Cindy

Tracy please help me!
My nephew is in The H.R. Young Correctional Facility in Delaware. He has been there for about two years.Last year he complained of painful urination.After months of complaining he saw a doctor who told him that nothing was wrong.He is very ill(passing blood).His complaints have fallen on death ears.We have only just found out about his worsening condition because they would not allow him to call.We suspect it’s prostate cancer.A young 28 year old should not die because of not getting medical care. My family must be an advocate for him and others who find themselves in simular situations.WE just want him to get the treatment that is needed.

Your time and efforts in this matter is greatly appreciated.

Sincerely,
Donna
Jamal Anderson~364561

Hi Tracy,

First,thank you for your good work.
Here’s the problem – I closed out a small safe deposit box at Citizens Bank in Doylestown, Pa on March 22,1988, (at that time the bank was under a different name) to open a larger safe deposit box. When I closed the small safe deposit box, I handed over my my keys to the old box. Apparently, they never properly closed the account and I’ve been receiving bills for 2 boxes since then. It wasn’t until Jan. 2010 that we noticed that there were two different account numbers and two different box numbers on two different statements. I tried to clarify this with a personal visit to the branch in Doylestown. The officer found that she could easily open the box with only the bank key clearly indicating that the box was not in use. Through many phone calls with the branch manager, district manager, assistants and promises of looking into this matter, I’m still here without any apology, any explanation or any compensation for the money I’ve paid for an inactive box for 21 years. This lack of response has been going on since Feb. 1, 2010.
Can you give me some assistance? Thank you in advance,

Anna M. Calabria
PS: I have some of but not all of my receipts of payments

This statement is regards to the ‘NetWork Expo’ held on Sunday, April 11th at the Crowne Plaza in Cherry Hill, NJ.

When you had interviewed the host of the expo, at the end of the segment it was stated that by mentioning “NBC10″, the admission fee would be waived and thus free. Not so, we were informed that only pre-registerd attendees received this waiver.

My wife watched your live broadcast and the respective video on NBC10′s website. At no given time was ‘pre-registration’ ever mentioned to obtain free admission into the Exp. The host clearly stated that “if you mention NBC10, the Expo is free to enter”.

We would like to receive our admission fee back for two entries since we both stated the ‘password’ to enter for free. Please contact us and we’ll forward our information to you for reimbursement from the NetWork Expo organization.

Thank you for your time and consideration in this matter. In future matters, we shall be ever so cautious when something is stated it’s “free” and it’s not.

Dear Tracy,
I need some help! I was contacted by a company called VO Group LLC in Pleasantville, NJ (www.vogroup.net). They are a consulting service for people who own timeshare properties. In August 2008 we had a dispute over a theft at the Wyndham timeshare in Atlantic City, New Jersey. In April 2010, the VO Group called us saying that disputes of that nature come to their attention and they see if owners are happy with the resolution of situations. After some discussion about that matter, they asked if we had been informed by our timeshare company that our loan was bought by a third party and if, at our last owners’ update meeting (aka: sales pitch) , we were given the opportunity to pay off the loan at a reduced rate. We had never been given that information. They said they would look into it and we did indeed get a few more calls with updates on the situation. Meanwhile, not knowing anything about the VO Group LLC, I studied their website, checked their credentials with the New Jersey Better Business Bureau (they have an A- rating with no complaints against them), and searched a few scam/fraud websites to see if they pop up. So far so good. Last night (May 5, 2010) they called again and said that we can pay off our loan at approx. one-third the amount owed. Now here’s where my red flag has appeared. They have asked that we send a check payable to VO Group LLC and THEN they will email the paperwork. That sounds fishy to me. So…my questions to you are: Is this a scam? Is this legit? How can I find out? How do I know if my loan will actually be paid off? What’s my next step?
Thanks so much for all you do.
Yours – Diane Longenecker
Aston, PA

Was trying to e-mail Kim (Zicha) – but my e-mail was bounced back to me…….
Hi Kim –
I wrote to NBC10 back in December 2009 after Facebook was not assisting me in regaining access to my account following a phishing attempt. In the months following – I have written to them, called them, e-mailed them and filled out their online “help” e-mail’s……..still nothing.
I don’t know if you recall my initial email to you – but – my account was hacked into. Someone was posting erroneous posts on my friends walls. Facebook’s solution to the problem was to change my password. Once I did that – the new password was not accepted. I have not been able to regain access since I changed that password – back in the beginning of December. Towards the end of December – I created another account. Now – I have two accounts under the same name. If you do a search for me – you will see two accounts come up. All I want to do is regain access to the first account – delete my pictures and videos – and then cancel that account. In doing so – that would leave me with one account – the most recent one that I created at the end of December 2009.
I am sorry to bother you again with this – but – since you said back in December that you spoke personally with someone from Facebook – I was hoping you could help me resolve this once and for all. As I said – I have exhausted every possibility in trying to get them to help me. I don’t know what else to do.

Thank you.

Dear Miss Davdson
I Have a problem with Home depot regarding spending money
on Home depot card and they promise that i make a lot of
points.so I cumulative a lot of points,and now they refute
the whole thing.Therefore I need your help.
would you please look into that,I greatly appreciate your kindness.

My wife and I just had a baby and we are starting to look into daycare options. Do you know if there are any employers around that provide daycare on site?

Hello Tracy,

I was curious if you have ever done any investigating into popular online auction sites like “beezid.com.” It appears that the company makes money by having several people pay to bid on items and then seemingly selling the item for a fraction of the retail cost. Are these sites legit???