USA TODAY-
Kimpton Hotels and chains run by InterContinental Hotels Group, including Holiday Inn, introduced the promotion to spur weekend and leisure business.
Although hotel companies are showing signs of recovery, the industry has undergone a rough two-year downturn, marked by cutbacks in business travel, meetings and conventions, and shorter-stay vacations. Hotels have been aggressive in introducing deals, including deep discounts and third-night-free offerings. But refunding bag fees is a marketing tactic aimed at generating goodwill on an issue that has ignited a firestorm.
FULL STORY: http://www.usatoday.com/money/industries/travel/2010-08-25-checkedbags25_ST_N.htm
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